Privacy Policy
Last updated: 10 June 2026
This Privacy Policy explains how LynexVorTaz Interactive GmbH (“LynexVorTaz”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit our website, use our online services, interact with our content, or contact us.
Company details:
LynexVorTaz Interactive GmbH
Kärntner Straße 17, 1010 Vienna, Austria
Email: hello@lynexvortaz.com
Phone: +43 1 928 4736
By using our website or services, you acknowledge that your personal information may be processed as described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, such as your name, email address, support requests, feedback, and any information you submit through contact forms or communication channels.
We may also collect technical and usage information automatically when you use our website, including your IP address, browser type, device type, operating system, language settings, pages visited, time spent on pages, referral URLs, approximate location derived from technical data, and interaction data related to website performance and security.
If our website includes account features, newsletters, promotions, or interactive services, we may collect information necessary to provide those features, such as login details, preferences, consent records, and communication history.
2. How We Use Your Information
We use personal information to operate, maintain, and improve our website and services. This may include providing access to content, responding to messages, handling support requests, improving user experience, monitoring website performance, preventing fraud or misuse, maintaining security, and complying with legal obligations.
We may also use aggregated or anonymized information for analytics, performance measurement, product improvement, and business reporting. Such information does not directly identify individual users.
Where required by law, we will ask for your consent before using certain technologies, such as non-essential cookies, analytics tools, advertising cookies, or similar tracking technologies.
3. Legal Bases for Processing
Depending on the situation, we may process personal information based on one or more of the following legal bases:
- Consent, where you have clearly agreed to specific processing, such as receiving marketing emails or allowing optional cookies.
- Contractual necessity, where processing is needed to provide requested services or features.
- Legitimate interests, where processing is necessary for website security, service improvement, fraud prevention, or business operations, provided that your rights and freedoms do not override those interests.
- Legal obligation, where we must process information to comply with applicable laws, regulatory requirements, or lawful requests.
4. Cookies and Similar Technologies
We use cookies and similar technologies to make our website function properly, improve performance, remember preferences, analyze usage, and, where applicable, support advertising or personalization.
Some cookies are essential for the website to work and cannot be disabled through our systems. Optional cookies, such as analytics or marketing cookies, are used only where permitted by applicable law and, where required, after you have given consent.
For more details, please review our Cookie Policy below.
5. Sharing of Information
We do not sell your personal information. We may share limited personal information with trusted service providers who help us operate our website and services, such as hosting providers, analytics providers, security tools, email service providers, customer support tools, and technical partners.
These service providers are only allowed to process personal information according to our instructions and must protect it appropriately.
We may also disclose information if required by law, court order, regulatory request, or if necessary to protect our rights, users, systems, or the security of our services.
6. International Transfers
Some service providers or technical systems may process information outside Austria or the European Economic Area. Where this happens, we take appropriate steps to protect personal information in accordance with applicable data protection laws, such as using contractual safeguards or working with providers that apply recognized data protection standards.
7. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact messages may be retained for as long as needed to respond to your request and maintain business records. Technical logs may be retained for security, troubleshooting, and fraud prevention purposes. Consent records may be retained to demonstrate compliance with applicable requirements.
8. Your Rights
Depending on applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of your information, restriction of processing, objection to processing, data portability, and withdrawal of consent where processing is based on consent.
To exercise your rights, contact us at:
hello@lynexvortaz.com
We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
You also have the right to lodge a complaint with a competent data protection authority. In Austria, the relevant supervisory authority is the Austrian Data Protection Authority.
9. Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure, and users should also take care when sharing information online.
10. Children’s Privacy
Our website and services are intended for a general audience and are not directed at children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so we can review and delete the information where required.
11. Third-Party Links
Our website may contain links to third-party websites, games, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. The updated version will be posted on this page with a revised “last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
LynexVorTaz Interactive GmbH
Kärntner Straße 17, 1010 Vienna, Austria
Email: hello@lynexvortaz.com
Phone: +43 1 928 4736